Nothing - we offer free returns for our customers in the United Kingdom and Ireland, including any tax costs.
To make a return, please contact our customer service. They will help you create a return label and give you all the necessary instructions.
It is very common for carpets to shed during the first few weeks, especially in high traffic areas, making it easy to spot small fibers. Do not worry – loose and excess fibers from the rug are characteristics of the material used.
No. The customs and duty fees for orders to the UK and Ireland are covered by CarpetVista. Your order will be dispatched from our warehouse in Sweden.