Order

  • Yes. We deliver to more than 40 countries, worldwide. Select your desired country for delivery at checkout, and you will see which shipping options apply to the destination of your choice.

    We offer free shipping and free returns within the EU, The United Kingdom and Ireland included.

    Updated

  • Yes. You can change and add items to your order if you have not completed your purchase at checkout.

    It is important to us that you receive your order quickly, and will prepare and send your order immediately after you have completed the purchase. If you forgot something, we recommend that you place a new order.

    Updated

  • No. Our selection of carpets is presented on our website only. To receive more detailed advice, please contact our Customer Service. 

    Updated

  • Please make sure to check if your voucher is valid for the items in your chart and that the discount code is still valid and has not passed the end date.

    Updated

  • Yes. We supply rugs to interior designers, set-designers, home-stagers, hotels, property developers, amongst others. If you need rugs for a larger internal project or would like to offer our rugs to your clients, click on the button below and fill out the application form.

     

    By becoming a RugVista trade partner you will become eligible for our loyalty program, giving you access to trade discounts on our entire assortment. You will also be assigned a dedicated account manager to assist you every step of the way in creating inspiring spaces.

     

    You fill in your application here or contact us directly at b2b@carpetvista.se.

    Updated

  • We have a dedicated B2B department who will be happy to help you set up your account. Please contact our B2B manager Mattias Bjerstedt at b2b@carpetvista.se for all B2B-related inquiries. 

     

    You can also visit our B2B website for more information. 

    Updated

  • Yes, as long as we have not yet begun to pack and prepare your order for delivery. Since we aim for fast deliveries, this process begins very promptly after your order is placed. Therefore we cannot guarantee that we will be able to cancel your order, but we will, of course, do what we can to assist you.

    In some cases, depending on the chosen payment method and delivery option, you're able to cancel the order yourself by logging in to your customer account.

    You are able to add and remove items in your shopping cart if you have not yet completed your order in the checkout. 

     

    Updated

  • If you know what kind of carpet or carpet style you are looking for, type it into the search bar or use our categories.

    You can search by, for example, carpet style, name or origin. 

    You can refine your search by color, size, shape, carpet style, material, etc. by using our search filters or sort the items based on price or relevance. 

    Updated

  • After selecting the carpet of your choice, click on the ”Add to cart”-button to place the carpet in your shopping cart. 

     

    The next step is to go to the checkout counter. You do this by clicking on the link shopping cart in the top right corner. 

    The final step is to choose your delivery- and payment methods. Click on the options you prefer and follow the instructions given. 

     

    If you have any trouble creating your order, our customer service will be happy to place the order for you.

     

    Updated