Yes. We will gladly apply the discount code manually to your order. If the discount code was valid, please send it to our Customer Service together with your order number.
No. The customs and duty fees for orders to the UK and Ireland are covered by CarpetVista. Your order will be dispatched from our warehouse in Sweden.
For deliveries to the US please visit our USA website for correct prices and delivery options: To the USA website
After completing your order, you will automatically receive an order confirmation with all the information you need for your transfer.
Please enter your order number as the reference. You will find your order number in the order confirmation.
All receipts and invoices are sent out together with your shipping confirmation. Our Customer Service is also happy to assist you.
No. Unfortunately, we are not able to offer C.O.D (Cash on delivery) at this time.
You can pay by Credit Card, Bank Transfer, or PayPal.
Please note that we have a 100-day return policy, and it is easy to return the carpet in case you are not completely satisfied. We offer free freight and free returns within the EU, along with the UK and Ireland.
We accept payments in £ GBP (British Pounds) € EUR (Euros) and $ USD (US Dollars)
We'll select the currency normally used in your country where available and where we don't offer payments in your local currency, we'll process the payment in € EUR.
You can switch to another currency by clicking on the currency stated in the top right corner of the header.
We offer a variety of payment methods so that you have the freedom to choose what suits you best. You can pay for your order on our website using one of the following payment methods:
- Credit card (VISA or MasterCard)
- Bank transfer (Trustly)
* We accept payments via PayPal in EUR, USD & SEK. You can pay using your PayPal balance or via credit card. However, there is a restriction on paying for goods produced in Iran using PayPal. If your shopping cart contains such products the PayPal payment option is removed.
The transactions on our website are very secure and we co-operate with Nets which handles all our Internet payments. All payments are made on a safe encrypted connection for your security and to protect and prevent our customers from fraud. All payments are authorized with a technique know as 3D-Secure. All payments are also controlled manually for your safety.